1 — Workflow Workshop
Half-day sessions with the people who will use the Field Service every day. We map current pain, data flows, and integration points.
Why Custom
Why Field Teams Build Instead of Subscribe
ServiceTitan is $200–$400 per technician per month. For a 40-tech shop that's $100K+ per year, forever. Custom field service software is a one-time build with a modest maintenance retainer — and it fits your actual workflow.
Dispatch Board That Fits
Multi-crew, multi-skill, GPS-aware dispatch with drag-and-drop. Dispatchers stop juggling spreadsheets and radio.
Offline-First Mobile
Techs work in basements and attics without signal. Jobs sync when they're back online. Photos, signatures, and parts usage never lost.
Price-Book & Quoting
Flat-rate price books, good-better-best quotes on tablet, signed on screen. Conversion rates go up, scope creep goes down.
Parts, Trucks & Inventory
Truck stock per tech, replenishment runs, mobile scanner for parts. Jobs show true cost, including parts.
Customer Portal
Appointment self-booking, technician ETA, invoice pay online, service history. Call volume drops 30–50%.
Integrations Included
QuickBooks, Sage, Stripe, Google Maps, Twilio SMS, FleetComplete GPS, dispatch radio, customer loyalty programs.
How We Build Yours
Our Field Service Delivery Process
2 — Functional Spec
Written spec covering modules, roles, reports, integrations. Signed off before architecture — no scope creep, no "we assumed...".
3 — Prototype Sprint
Clickable UX prototype of the three highest-impact screens inside 10 business days. Your team reviews before engineering starts.
4 — Build in Modules
Two-week sprints. Core Field Service first, integrations next, reporting last. Live demos every Friday — course-correct early.
5 — Data Migration & UAT
We migrate from your current system in parallel. Pilot team runs real workflows for 2–3 weeks before full go-live.
6 — Go-Live & Hyper-Care
Phased rollout, on-site or on-call during first week. Monthly retainer covers patches, small features, and fast-lane support.
Typical Field Service project ships first production module in 10–16 weeks. Larger implementations deliver in 3–4 phases over 6–9 months.
Free Discovery Call
Replace your Field Service on your terms
Tell us what you're running today and the one thing that would unlock the next stage of growth. Reply within one business day with a scoped proposal.